Information Economics and Strategy

Business schools are in the conversation about STEM readiness in the U.S. workforce. Michael Goul, associate dean for research, explains why the business education footprint must expand to include science, technology, engineering and math. His article on this topic appeared in BizEd magazine.

Trying to cover every contingency in a contract for long-term business process outsourcing is a challenge for CIOs, but research by Rob Hornyak, an assistant professor of information systems, shows that there are relationship mechanisms that can stand in for contract specificity in delivering BPO alliances with strong client satisfaction.

Last year’s botched roll out of the federal government’s Affordable Care Act website focused a spotlight on the public sector CIO. Those who believe government should be run like a business might conclude that a “rock star” CIO from the private sector would have done it better. But, research shows that’s probably not the case.

The rise in “open innovation” contests has helped companies broaden their research and development while reducing their cost and risk of failure. Such contests easily reach large numbers of external problem solvers with a variety of backgrounds, potentially leading to faster, cheaper and better solutions. These contests also have piqued researcher Pei-yu Chen’s interest in how to make them work more effectively.

Last week the news of Google's new Hummingbird conversational search engine had analysts buzzing. One of the implications is that business users will expect the same capability from their applications. This is exciting – it adds more fuel to the fire of the consumerization of IT trend. But there is something interesting here. Google deployed the new algorithm without telling those who had already paid for search engine optimization. I wonder how business users would respond if internal IT deployed new applications this way?