Many leaders will tell you a large part of their job is helping employees overcome resistance to change. We often think of leaders as the instigators of change and employees as the obstacles. Yet few leaders realize how they subtly resist and block needed changes.

Critical thinking is the ability to use intelligence, knowledge and skills to question and carefully explore situations and arrive at thoughtful conclusions based on evidence and reason. The critical thinking approach is a powerful analytical method which helps managers and entrepreneurs to consider intended and unintended consequences of behaviors on their teams, organizations and communities.

As business environments change with new technologies, new competitors and new consumer preferences, many previously successful businesses falter. Determining how to compete in a changing environment is the job of business leaders, who must transition processes and outcomes from what is currently done to what is desired.

Everybody needs feedback to learn and grow. Yet how many employees can say they get the feedback necessary to perform well at work and develop their skills for the future? Research indicates that it’s not anywhere near enough.