Supply Chain Management

2020 was a busy year for online shopping — so busy that the U.S. delivery infrastructure has been overwhelmed.

The emphasis on online shopping is part of a national trend, according to Supply Chain Management Professor of Practice Hitendra Chaturvedi.

Despite the pandemic’s economic fallout, holiday shopping sales will remain relatively consistent this year compared to 2019, according to Supply Chain Management Professor of Practice Hitendra Chaturvedi.

Traditional retail was already dying out but supply chain expert thinks the pandemic pushed this forward rather than created it.

Supply Chain Management Professor of Practice Hitendra Chaturvedi tells Fox 10 Phoenix that even after the pandemic, there will be no going back, as e-commerce will overtake in-person shopping.