Are you rising to the challenge of maintaining customer satisfaction?
W. P. Carey's National Customer Rage Survey found 74% of consumers experienced product or service issues in 2023.
Cactus League announces highest attendance total since pre-pandemic
The 2023 Cactus League generated over $710 million, according to an ASU research study.
Phoenix faces rising competition as marquee events shift to Las Vegas, LA
A W. P. Carey research study investigates how the 2017 Final Four impacted Arizona's economy.
From the big game to rock concerts: The real winners of big events
Major sporting and music events not only provide fans with lifelong memories and generate revenue for teams, producers, and sponsors but also significantly benefit the host city through economic stimulation and increased visibility.
Valley cities: Millions of reasons to welcome Final Four
A Seidman Research Institute study investigates how the 2017 Men's Final Four impacted Arizona's economy.
Goodyear Ballpark spring training attendance up 13% in 2024
A W. P. Carey research study investigates how the 2023 spring training season impacted Arizona's economy.
The evolution of artificial intelligence (AI) spending by the U.S. government
New W. P. Carey research emphasizes policies that will responsibly and effectively integrate AI technologies.
Customer science: A new CIO imperative
W. P. Carey's National Customer Rage Survey investigates customer satisfaction and complaint handling.
Lead on: How the mantel of leadership impacts performance
An ASU management and entrepreneurship professor's research paper investigates how informal leadership impacts identity, stress, and job performance.
Spring training scores dual home runs for baseball fans
A study by W. P. Carey's Seidman Research Institute investigates the 2023 Cactus season's impact on Arizona's economy.