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TEMPE, Ariz. (Feb. 10, 2021) — The Center for Services Leadership in the W. P. Carey School of Business at Arizona State University is launching a new fully online and live interactive program to address organizations’ need to adapt, renew, and upgrade their service design and innovation processes.
The Service Process & Innovation Sprint online program is designed to help business professionals apply what they learn to a specific service design challenge at their organization. Attendees will identify this design challenge before the event and apply what they learn each day during the five-day program. They’ll come away with an action plan for that process, as well as new tools to apply to any service process they need to create or rethink. For those who attend with a team, the Center for Services Leadership will provide daily sessions with an executive coach who will focus on their company’s specific challenge.
The program will lead attendees and their colleagues through the necessary building blocks, quickly and effectively, to achieve their service design and innovation goals. The program features:
Core topics to be covered:
Program format and dates:
For more details about and to register for the Service Process & Innovation Sprint online program, visit wpcarey.asu.edu/sprintonline.
About the Center for Services Leadership
The Center for Services Leadership is a ground-breaking research center within the W. P. Carey School of Business at Arizona State University that concentrates on expanding service innovation by combining the latest scientific insights from the academic world with the best of business strategy in the real world. Explore the website for resources and information for the science of service: research.wpcarey.asu.edu/services-leadership/.
For more information, contact:
Alicia Holder
Center for Services Leadership
Alicia.Holder@asu.edu