To many participants at the recent Digital Smart Services Leadership Summit hosted by Qualcomm in San Diego, the phrase "smart services" is digital by definition.

Anyone who's ever watched a jazz ensemble jam knows it's a fluid process. Players have to listen to each other, yield the stage sometimes, take the spotlight every now and then and always stay in sync with the group.

Self-service technologies, which automate routine interactions between companies and customers, are a source of convenience and efficiency to both parties -- until something goes wrong and the customer cannot make the system work.

With about one billion computers currently in use, information technology rightfully owns some of the blame for the world's sustainability ills. The lifetime toll for a computer includes substantial resources for manufacture and delivery, then more energy consumed in home offices and companies.

Harold Geneen of IT&T once said “leadership cannot really be taught. It can only be learned.” Since 1992, the Society for Information Management has been taking that same approach in helping high-potential managers discover and refine their own leadership styles through regional forums.

Like many first-year students, Julie Harr saw so many career options when she began college that she wasn’t sure which path to take.

As the 2016 Summer Olympics ends, with the United States of America at the top of the medal tally, it is time to also celebrate another achievement in the tech sector.

Before launching into a new academic year, we took time out this week to gather the faculty — 32 strong — for a group portrait. They are as excited as the students to get back to class! But before we leave summer behind, read about our capstone projects

Five stars, one star or something in between? Ratings you give a restaurant are likely affected by where you grew up, when you visited the eatery, and how far away that establishment is. What’s more, others look at how much emotion you express when evaluating the helpfulness of your critique.

Vi TranLe is a woman of many talents. She manages a band, plans weddings, develops apps and is an information technology whiz. All of these skills, she said, have similar traits — they all require execution of a well-thought-out plan.