The power of social media: How to deal with a thumbs down review

Do you check the reviews before booking a hotel? Although number of social media outlets is increasing, consumer review forums remain the most influential with over 60 percent reading reviews before purchasing.

BYOD: Bring your own device or breach your own data?

Chief information officers and others familiar with the Bring Your Own Device, or BYOD, trend say organizations need to think through the advantages and the challenges of allowing employees to access corporate data with personal devices.

The art of sharing: Crucial lessons for successful shared services

Toddlers must learn to portion out toys and treats: similarly, organizations face a learning curve when transitioning to shared services. Companies and managers must be willing to change — and education is essential. Tim Olsen, clinical assistant professor of information systems at the W. P.

Pocket change: Environmentalism could beat glitz in advertising for digital sellers

It's tough to differentiate yourself in online retailing. After all, you don’t have a physical location for people to check out or salespeople to build face-to-face rapport. Should your company strive to convey a hip image? Authoritative? More affordable than your competitors?

What do you know? When sharing knowledge, relationships matter

Some workers turn to the Internet when they need answers to questions. Others pop down the hall in hopes that a more knowledgeable coworker is available to help.

In the Twitter world, the weak ties are strong

Wielding influence on Twitter is all about getting thousands or even millions of followers, right? Not exactly. It turns out there are other, potentially better ways to measure someone’s impact on the burgeoning social-media platform. New research by Dr.

On the same wavelength: The inner workings of successful teams

Just about every organization has teams that work together exceptionally well. You might say the members are on the same wavelength, but exactly what does that mean? An experiment conducted at the W. P.

Industry leaders, other stakeholders help keep MSIM five star program

A fresh easel pad waited at each of four round tables when members of the Executive Advisory Board (EAB) broke into groups to discuss what students learn in the department’s Master of Science in Information Management (MSIM) program.

Ahead of the curve: Outstanding Senior Joshua McCoy

Senior Joshua McCoy can remember getting his first computer when he was seven or eight years old. Just logging on and browsing websites for cartoons fascinated him. Now, McCoy is graduating from the W. P. Carey School of Business with an undergraduate degree in Computer Information Systems.