Customer service is the real disruption in used-car sales, Carvana CEO says
Attention-grabbing 'car vending machines' save money and drive interest, Ernie Garcia III said at the Economic Club of Phoenix Luncheon hosted by the W. P. Carey School of Business on Nov. 1, 2017.
Attention-grabbing "car vending machines" save money and drive interest, Ernie Garcia III said at the Economic Club of Phoenix Luncheon hosted by the W. P. Carey School of Business on Nov. 1, 2017.
Ernie Garcia III disrupted the used-car-buying market with his company, Carvana, but he said his innovation isn’t really about cars.
In this ASU Now post published on Nov. 1, 2017:
“Our view is it doesn’t have much to do with the product,” said Garcia, a Phoenix native whose company’s headquarters are in Tempe. “The customer experience is at the root.”
Photo by Charlie Leight/ASU Now
Latest news
- Student entrepreneur turns bold ideas into real-world ventures
Senior Easton Dana (BS Business Entrepreneurship '26) discusses…
- Garrett Kubeisy charts career path to financial leadership with Full-time MBA
Garrett Kubeisy (BA Business Administration '20, Full-time MBA '26) knew he wanted to transition…
- Dr. Prashanthi Baddam grows from surgeon to innovator with Executive MBA
Dr.