Trends and challenges of online shopping as holiday sales are expected to soar

Supply Chain Management Professor of Practice Hitendra Chaturvedi says there are a number of factors increasing e-commerce, including artificial intelligence.

The National Retail Federation expects online and other non-store sales to increase between 11% and 14% to between $162.6 billion and $166.9 billion, up from $146.5 billion in 2018.

Supply Chain Management Professor of Practice Hitendra Chaturvedi says there are a number of factors increasing online shopping, including artificial intelligence.

In this article published Nov. 1, 2019, on ABC15-TV:

Social media influencers are going to play a very big role this holiday season.

– Hitendra Chaturvedi, supply chain management professor of practice