When overnight delivery doesn’t quite cut it

Higher costs and severed ties with Amazon led FedEx profits to fall 40% from a year earlier. Professor of Logistics and Supply Chain Management Dale Rogers recalls when the company led the industry with fast overnight delivery.

Higher costs and severed ties with Amazon led FedEx profits to fall 40% from a year earlier. Professor of Logistics and Supply Chain Management Dale Rogers recalls when the company led the industry with fast overnight delivery.

In this story published Dec. 18, 2019, on Marketplace:

You had to get the stuff to the FedEx office by 5 o’clock. At 7, they’d put the planes in the air, and they’d be at the office before 10:30 in the morning.

– Dale Rogers, professor of logistics and supply chain management