Returnless refunds: More companies are telling shoppers not to send back their items
There are costs to handle returned items and process them, higher than the value of the product, says an ASU supply chain expert. So it makes economic sense for many retailers to tell consumers to keep the items they don't want. Also, warehouses are overflowing.
In this interview aired July 11, 2022, on Fox 10 Phoenix:
In 2021, we had money to spend, but retailers ran out of products because of supply chain problems. During the holiday season, we didn't have enough products to sell. So retailers ordered more products in January 2022. Now warehouses are completely packed with extra inventory.
– Hitendra Chaturvedi, professor of practice in supply chain management
- Best secured credit cards
How does a secured credit card with no annual fee make the issuer money?
- Baby formula shortage will last into the fall
An ASU supply chain expert says brands are still 30% out of stock, so it won't be until the end…
- Admissions director Q&A: What you need to know about getting into the ASU MBA program
Get the inside scoop about the MBA program, including what to expect in admissions, the…