Level of enraged customers seeking revenge has tripled since 2020
Problems with products and services have 63% of Americans feeling rage, according to ASU survey.
In this story published March 7, 2023, in 360 Magazine:
Conducted by Customer Care Measurement & Consulting (CCMC), the survey fielded responses from 1,000 Americans. The study is produced in collaboration with the Center for Services Leadership, a research center within the W. P. Carey School of Business at Arizona State University.
Latest news
- Musical instruments would get more expensive under Trump's tariffs
Increased prices could limit who learns to play an instrument, says an ASU supply chain expert…
- Why wealthy Americans work
An ASU economist's research shows that the affluent don't work for more stuff, but for better…
- ’Big league’ or big illusion? Study calls time on splashy stock market anomalies
In his latest research, an ASU professor invents a stock market anomaly to expose the shaky…