Consumer gripes hit record levels over purchases needed 'to get through each day'
Data gathered by ASU shows staffing problems and complex products are making complaints harder to resolve.
In this article aired March 9, 2023, on NBC News:
If the internet goes down, our household grinds to a halt," said Broetzmann, the president and CEO of Customer Care Measurement and Consulting, which conducted the survey online in January in partnership with Arizona State University business school researchers. "These types of products are now woven into everyday life, and they are of a more technical and complex nature."
Latest news
- What the Fed's rate cut means for mortgage rates
Consumers can look at 10-year Treasury Notes to predict future mortgage rates, says a W. P.
- If you'd put $1,000 into Intel stock 20 years ago, here's what you'd have today
An ASU finance expert weighs in on why Intel was one of the most profitable stocks between 1990…
- Shamrock Farms and ASU announce 5-year partnership
In addition to supporting Sun Devil Athletics, the collaboration will enhance opportunities for…