
Working from home? Smile, you might be monitored live on camera
The rise in monitoring workers may backfire on employers, says an ASU management expert.
In this story published March 24, 2023, on Bloomberg:
What these organizations often fail to realize is that this monitoring comes with a psychological cost. Our research suggests that such practices will inhibit the sense of control that employees feel over their work and may lead them to act out in other ways.
– David Welsh, associate professor of management and entrepreneurship
Latest news
- Combative consumers change the marketing strategy for Target and Bud Light
Customer rage has increased 35% since 2017, ASU study shows.
- Experts: Arizona economy could be hit hard if default is in our stars
ASU expert says U.S. default on debt is possible but unlikely.
- Target rolls out drive-up returns for Phoenix-area customers
Great customer service is necessary to creating brand loyalty, says ASU expert.