Americans are fed up with bad customer service, increasingly seek 'revenge' over it
Customer 'rage' has tripled since 2020, according to ASU survey.
In this story published April 1, 2023, on FOX Business:
A recent survey released by Arizona State University's W. P. Carey School of Business found Americans are experiencing record-high problems with products and services, with 74% of customers reporting issues, up from 66% in 2020 and 56% in 2017.
Latest news
- Former ASU volleyball player Kate Fitzgerald creates opportunities for student athletes while part of entrepreneurship master's program
Kate Fitzgerald's (MS-EI '25) passion for volleyball and a desire to create opportunities for…
- Valley coffeehouse brews up community connection
Hooligans Coffeehouse is committed to making a positive impact through fair trade and community…
- President Trump calls for end of CHIPS Act: What does it mean for chipmakers?
An ASU supply chain management expert discusses growth of the semiconductor industry in Arizona…