Americans are fed up with bad customer service, increasingly seek 'revenge' over it
Customer 'rage' has tripled since 2020, according to ASU survey.
In this story published April 1, 2023, on FOX Business:
A recent survey released by Arizona State University's W. P. Carey School of Business found Americans are experiencing record-high problems with products and services, with 74% of customers reporting issues, up from 66% in 2020 and 56% in 2017.
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Speakers from across the country and region share what’s in store for the year ahead at the 60th…
- Providing adaptable, accessible higher education
ASU professors discuss how W. P.
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US News & World Report found W. P.