Americans are fed up with bad customer service, increasingly seek 'revenge' over it
Customer 'rage' has tripled since 2020, according to ASU survey.
In this story published April 1, 2023, on FOX Business:
A recent survey released by Arizona State University's W. P. Carey School of Business found Americans are experiencing record-high problems with products and services, with 74% of customers reporting issues, up from 66% in 2020 and 56% in 2017.
Latest news
- Gifts that give back
This holiday season, give gifts that stand out — and support the Sun Devil community — from…
- Who is the new Brazilian owner of Hickman's Family Farms?
The sale of Arizona's largest egg producer could lead to 15% higher prices due to fewer choices…
- Understanding the Fed’s rate cuts: ASU professor provides insights
Will lower rates impact economic growth? A W. P. Carey finance expert weighs in.