![Man speaks angrily on phone.](/sites/default/files/2023-05/pexels-moose-photos-1587014.jpg)
Survey shows customer service creates 'emotional distress'
The latest ASU customer service survey says customer rage is costing companies billions.
In this story published May 22, 2023, in the Arizona Daily Star:
According to the latest national customer service rage survey, customers aren't happy. The survey, conducted by Arizona State University's business school, confirms a record number of problems with products and services this year.
Latest news
- W. P. Carey MBA helped Air Force pilot Mike Shufeldt reach entrepreneurial dreams
Mike Shufeldt (MBA '23) knew that a Full-time MBA degree from ASU’s W. P. Carey School…
- Healthcare GPOs rebrand
An ASU supply chain management expert says group purchasing organizations (GPOs) in healthcare…
- Why Amazon stock is the biggest bargain after Amazon Prime Day
According to an ASU finance expert, Amazon is one of the most successful stocks in the world.