Target rolls out drive-up returns for Phoenix-area customers
Great customer service is necessary to creating brand loyalty, says ASU expert.
In this story aired May 19, 2023, on Arizona's Family:
The whole idea of making returns easy for the customer is creating brand loyalty. Giving a great customer return experience is just the bare minimum to be in the game these days.
– Hitendra Chaturvedi, supply chain management professor of practice
- 2024 outlook from ASU and national economists
Speakers from across the country and region share what’s in store for the year ahead at the 60th…
- Providing adaptable, accessible higher education
ASU professors discuss how W. P.
- MBA debt burden at the top 50 US business schools: Where grads owe the most and least
US News & World Report found W. P.