Social media, including blogs, discussion boards and networking sites like Facebook have changed the laws of nature for communications and marketing. Kevin Dooley, a professor of supply chain management at the W. P.

Asim Roy, an information systems professor at the W. P. Carey School of Business, was on sabbatical at Stanford University in 1991 when several years of thinking about the operation of the brain and artificial systems inspired him to act.

Videoconferencing has been touted as a practical, here-today technology that can save companies from having to fly employees all over. But despite its practicality, adoption of this technology has been minimal.

Google, a bellwether of online computing, recently announced OpenSocial -- its next generation answer to Facebook, which had previously opened up its platform.

Tools to facilitate the full range of business processes proliferated over the past decade. Some firms base entire business models or product lines on such tools, while other traditional companies are looking for tools as a means to improve operational efficiency or processes.

The ubiquitous Microsoft Office suite claims an impressive 95 percent market share. Yet since 2000, a free suite of software that includes spreadsheet and word processing programs similar to Excel and Word has evolved.

Computer network problems cost American businesses $100 billion each year.

In our last issue, Ajay Vinze and Raghu Santanam, both information systems professors at the W. P. Carey School of Business, discussed how principles of supply chain management might be applied to public health emergencies.

In the world of the miscellaneous, information isn't the important stuff; it's what happens between those bits and pieces that counts, according to David Weinberger.

To customers, there's not much to loyalty programs; on the surface they're usually just a piece of plastic and a "Here's how much you saved" line at the bottom of a receipt. But experts at the W. P.