While integrating different software applications is always a challenge, it is easier when the different components come from the same vendor and are designed to fit together.

Lacking chic surroundings or cordial salespeople, e-tailers must work harder at gaining the trust, respect and ultimately loyalty of their customers.

Your company's most valuable resource may be locked inside the brains of employees. A W. P. Carey School of Business professor has written a paper that describes ways a business can unlock and use this powerful resource.

In tomorrow's economy, "jobs will go to the best-educated work force, where there is a strong IT infrastructure, innovation and a supportive government," says John Chambers, the dynamic CEO of Cisco Systems Inc.

Passwords are "the dirty little secret" of the computer-security industry, says Arvind Krishna, a software security expert. The use — and misuse – of passwords illuminates a cyber-security conundrum: is it about the user, or the data?

Until now, the data collected by companies about their customers and their business processes was relatively cumbersome to use.

In the wake of spectacular corporate collapses, the Sarbanes-Oxley Act established new rules on a scale not seen since those meant to ameliorate the economic calamities of the 1930s.

The U.S. Department of Commerce reports that 2005 U.S. e-commerce sales rose to $86.3 billion — 25 percent over 2004 sales. Yet e-commerce represents only around 2 percent of U.S. retail sales.

Arizona's health information technology (HIT) industry and health-care delivery system are on the brink of radical transformation as Arizona Health-e Connection prepares to publish its proposal offering a "road map" for development and implementation of a statewide, unified HIT network.

Business-process agility is top-of-mind for many business and technology executives these days. But just what is it? Why do companies need it? How do they get it? And what role does technology play?