Research

Good idea: Creating an online community of innovators

A recent survey found that $20 billion is spent annually on market research, and yet 80 percent of new items fail, according to Bart Steiner, founder and CEO of Phoenix-based Bulbstorm.com.

Multitasking millennials work well in the Web 2.0 world

The wild and wooly world of Web 2.0 development is a comfortable work environment for 20-something employees, says Harbrinder Kang, director of collaboration technologies for Cisco Systems, Inc. "This generation functions differently.

Digital Diva helps the famous and their fans come together over the Internet

Ruth McCartney's first true exposure to the needs of fans came while growing up around the McCartney clan. Stepsister of Sir Paul McCartney of the Beatles, Ruth earned her pocket money as a child helping her mother sort through Paul's fan mail.

Stagecoach island: Nexus of the nexters

GMoney is young and loves to shop, but unlike most young women, she's already a homeowner with a low, low mortgage and a respectable savings account. GMoney is the avatar, or online image, of Gina Fung, who in real life is vice president of experiential marketing for Wells Fargo & Co.

Hospitals and doctors work together to improve patient care and the bottom line

Banner Health System saved $5 million and saw misdiagnosis claims from patient lawsuits drop 58 percent in just a year thanks to an insightful collaboration between hospitals and doctors determined to change the status quo.

The move to mashups: How the millennials are redefining software development

The Millennial generation — usually defined as people currently under age 30 — is demanding major changes throughout the wired workplace.

Stickiness is powerful: Making your message count

Books touting ways to improve business communication skills command acres of shelf space in local bookstores, mostly in the Bargain Bin section. They're literally "a dime a dozen." Then there are the true classics that take pride of place in front of the store, year after year.

Robert Gillette: Making 'em fly at Honeywell Aerospace

Imagine taking a dozen related but independently-run businesses, each with its own unique product, merging them into a cohesive business segment within an enormous corporation and driving up sales roughly 30 percent — all during an intense, three-and-a-half year period.

Computing IT's give-and-take role in sustainability — part two

With about one billion computers currently in use, information technology rightfully owns some of the blame for the world's sustainability ills. The lifetime toll for a computer includes substantial resources for manufacture and delivery, then more energy consumed in home offices and companies.