What stores do with $90 billion in merchandise returns

It's a bittersweet post-holiday season for retailers. While they celebrated their strongest sales in December since 2011, stores have to figure out what to do with billions of dollars of merchandise returns.

In this article on The Wall Street Journal Feb. 16, 2018:

How much a retailer recovers through secondary channels can range widely. An item restocked on store shelves might sell at a 30 percent discount.

— Professor of Supply Chain Management Dale Rogers, who is ON Semiconductor Professor of Business.

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