Amid COVID-19 pandemic, local businesses hope online sales will help them stave off disastrous year

Supply Chain Management Professor of Practice Hitendra Chaturvedi tells Fox 10 Phoenix that even after the pandemic, there will be no going back, as e-commerce will overtake in-person shopping.

Supply Chain Management Professor of Practice Hitendra Chaturvedi tells Fox 10 Phoenix that even after the pandemic, there will be no going back, as e-commerce will overtake in-person shopping.

In this story aired Nov. 25, 2020, on Fox 10 Phoenix:

Ease of shopping online is ensuring we’re not taking such a huge hit during the holiday season. With the year that we’ve had, the year that everyone’s had ... every purchase goes toward helping someone survive when you’re supporting a small business.