National Customer Rage Survey: Top 10 highlights for service teams in 2023
We are in a 'new age' of customer rage, according to results from an ASU survey.
In this story published April 17, 2023, on HubSpot:
Seventy-four percent of customers have experienced a product or service problem in the past year. This is the highest percentage since the survey began, and this number has increased by 8% since 2020.
Latest news
- Buyers gain upper hand in Valley housing market
Arizona housing inventory is growing, but it's not yet a true buyer's market, says W. P.
- Wisdom from the supply chain OG
A W. P.
- MACC graduate Kailey Shupe finds immense value in program’s data analytics focus
The Master of Accountancy and Data Analytics (MACC) at W. P.