National Customer Rage Survey: Top 10 highlights for service teams in 2023
We are in a 'new age' of customer rage, according to results from an ASU survey.
In this story published April 17, 2023, on HubSpot:
Seventy-four percent of customers have experienced a product or service problem in the past year. This is the highest percentage since the survey began, and this number has increased by 8% since 2020.
Latest news
- Master's of accountancy student Nick Brockelman joins program to aid in career pivot
Nick Brockelman (BS Finance '11, MACC '25) had been working in property management and real…
- ASU graduation 2025: See photos from undergraduate commencement ceremony
The university's largest graduating class includes nearly 4,000 W. P. Carey students.
- Largest graduating class in ASU history prepares to impact workforce
Nearly 4,000 business students will graduate from ASU this week.