Videoconferencing has been touted as a practical, here-today technology that can save companies from having to fly employees all over. But despite its practicality, adoption of this technology has been minimal.

The Millennials — people aged 14 to 31 — are streaming into the workplace. They have been called "entitled" and "tough to manage" because they need much direction and praise. On the other hand, they're tech-savvy, nimble, enthusiastic and achievement-oriented.

In 2005, Brad Casper exceeded his own career projections and goals by being hired as president and CEO at The Dial Corporation. Asked by an audience at the W. P. Carey School of Business how he did it, Casper remained off-the-cuff and humble.

Success in business is all about creating an exceptional customer experience, and then enhancing it. But how do we innovate the customer experience to make it exceptional?

Two entrepreneurial CEOs shared some of the challenges they have faced and lessons they have learned with attendees at "Entrepreneurship: From IP to IPO and Beyond," a seminar presented by the W. P. Carey MBA Executive Program.

The Federal Open Market Committee voted 9-1 today to lower the rate at which banks lend to each other to 3 percent from 3.5 percent. Just eight days ago the Fed lowered that rate by three-quarters of a percent.

Business researchers have long proposed that when employees find their work meaningful and fulfilling, they are more likely to do that work well, and, as a result, help their companies succeed.

The Arizona Diamondbacks are fresh from a season during which they led the National League in victories, racking up 90 on the way to winning the National League West Division title. The team, which debuted in 1998, won the World Series in its fourth season, but at a high cost.

Coffee juggernaut Starbucks is facing new challenges in the American-style café business that it created around the globe. Competition is increasing; even McDonalds — where the ambience is not exactly Starbucks — is adding the job title "barista" to its stores.

One of the most difficult tasks for a worker is negotiating with a boss.