News

Got bad customer service? How to complain well and get results

Sick of getting the runaround when you have a billing or product problem? Learn how to get your issues solved quickly, according to findings from the Customer Rage Study.

College football championship may be an economic Super Bowl for Louisiana

When Arizona hosted the championship game in Glendale in 2016, a study by the Seidman Research Institute indicated that the estimated economic impact was more than $273 million.

Opinion: What was the top stock of 2019? And should it be in your retirement account?

While the best stock in the S&P 1500 has a year-to-date gain of more than 450%, Professor of Finance Hank Bessembinder's research shows why a diversified investment strategy is better than to risk everything on a few stocks.

Influence your relationship using the 6 principles of persuasion

Professor Emeritus of Psychology and Marketing Robert Cialdini's research can be used to positively guide our partners in an effort to strengthen our connection with one another.

When overnight delivery doesn’t quite cut it

Higher costs and severed ties with Amazon led FedEx profits to fall 40% from a year earlier. Professor of Logistics and Supply Chain Management Dale Rogers recalls when the company led the industry with fast overnight delivery.

Depressed enough yet? Try this stock chart, then

If you were picking equities by throwing darts at a board, more than 90% would fail to beat cash, according to Professor of Finance Hank Bessembinder's research.

ASU students are developing garbage truck of the future

A first-of-its-kind class project harnesses the power of industrial design to solve real-world business challenges.

Package deal: What holiday delivery can tell us about the future of retail

Cyber Monday was the biggest shopping day on record in the United States, and courier services are trying to meet consumer needs in many different ways — from hiring hundreds of thousands of additional workers to partnering with convenience stores and retailers — according to AVNET Professor of S

EdX adds stacked degree in supply chain management

New offering is the latest that provides students with pathways from stackable courses to full master's degrees.

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W. P. Carey invests in faculty and students with Teaching & Learning workshops

Using case studies to teach creates a classroom culture that emphasizes asking good questions over seeking cut-and-dried answers.