Loyalty programs: Mining for gold in a mountain of data
To customers, there's not much to loyalty programs; on the surface they're usually just a piece of plastic and a "Here's how much you saved" line at the bottom of a receipt.
Lobbying to stay competitive
Two-thirds of all bills introduced in state legislatures are filed at the request of state or local government agencies, business associations, social activist groups, companies, or individual citizens. Most of those are brought to the legislature by legislative advocates, or lobbyists.
Health care coverage for all: Hits, misses and possible fixes
As more and more states begin targeting insurance reform, the costs and problems they face become increasing evident. Still, the current system of health-insurance coverage in the U.S.
The British are coming: How Tesco plans to cater to the U.S. market
Mark Barratt wants to see Tesco succeed in America. The British expatriate and assistant professor of supply chain management at the W. P. Carey School and his wife have lived in the U.S. for five years, and they still haven't found a one-store replacement for the U.K.'s monster chain.
Podcast: Hedge funds and the collapse of the subprime market
The collapse of the subprime market has hit hedge funds hard. According to Anthony Sanders, professor of finance and real estate at the W. P. Carey School of Business, many hedge funds forgot due diligence when the real estate market was hottest, and are now stuck with bad paper.
Health care reform: More chatter or change ahead?
If interest in the movie "Sicko" is any indication, insurance woes are moving to the forefront of public concerns. Will we soon see real reform that gives the 45-million Americans with no insurance coverage a safety net?
All the job's a stage: Role-playing in the services industry
People who work in service positions — police officers, hair stylists, dentists, real estate agents &mdahs; are aware that they are on stage, playing a role, while on the job.
Give a little, sell a lot: How free samples influence shoppers' buying behavior
The supermarket sample is a familiar ploy, but those tasty bites appear to have more impact than marketers imagined.
Does consortium bidding by private equity firms undermine competition?
Paralleling the boom in private equity deals in recent years has been a growing sense of alarm about these multibillion dollar transactions.
Purchasing physician preference items: The search for a cure
Today's health care leaders are constantly challenged with the seemingly incompatible goals of improving patient care while developing strategies to reign in skyrocketing costs.