Research

W. P. Carey professors Stephen Happel and Marianne Jennings are free-market defenders. For almost two decades they have evangelized the fundamentals of supply and demand, specifically in the secondary market for event tickets.

The idea behind services blueprinting is fairly simple: Companies put themselves in their customers' shoes to find out what's working, what's not, and what needs to be changed.

The new consumer sensibility, widely heralded in the business press, is the Experience Economy. Our world of mediated, staged and multi-sensory experience — an increasingly unreal world — gives rise to people desiring authentic or "real" experiences. But what is authenticity?

The Arizona Diamondbacks are fresh from a season during which they led the National League in victories, racking up 90 on the way to winning the National League West Division title. The team, which debuted in 1998, won the World Series in its fourth season, but at a high cost.

Super Bowl XLII represents an estimated $450 million in direct and ancillary revenues for businesses and entrepreneurs.

In Arizona alone, non-citizen immigrant workers contribute $29 billion to the economy. That's 8 percent of the state's output, created by about 280,000 workers. State and local tax revenues resulting from their economic activity totaled $1.5 billion. What if that labor supply became unavailable?

Immigration has been controversial throughout American history. Roger Daniels' book "Guarding the Golden Door" is a scholarly yet eminently readable account of U.S. immigration policy.

At kickoff time on February 3, Phoenix will be the focus of attention for some 90 million sports fans worldwide. The 75,000 lucky ticket holders and the thousands more who visit with them will give the metropolitan area an economic shot in the arm.

Most assessments of employability focus on traditional models that consider skills, work experience, education and personality traits. But today more than ever, organizations need employees who can adapt and are comfortable doing so.

A groundbreaking study has finally put a dollar figure on a previously unanswered question: how much do physicians' practices, due to government regulation, pay to ensure their poorest patients get the right prescription drugs?