Research

Measuring the innovation climate: Innovation indicators dashboard

In the old economy, manufacturing led the way and regions competed largely by offering a low-cost environment in which businesses could operate.

The services imperative: Focusing on the future of business

Services now account for a staggering 80 percent of the U.S. Gross Domestic Product and labor force, but many still view the world through manufacturing lenses, according to W. P. Carey experts Mary Jo Bitner and Stephen Brown.

Doing business in the political marketplace: Strategies for success

For many business people, politics is unfamiliar territory, where missteps bring unforeseen and often unfortunate consequences.

Video: The experts comment on the impacts of immigration

Reporting on Arizona's new employer sanctions law, a recent New York Times story commented that "As [the state] exacts its punishment on the undocumented workers who have made it so prosperous, it runs the risk of proving itself tough but not smart." The Knowledge@W. P. Car

The distress index: Where does it hurt?

The economy has not been a source of comfort and joy this year. The collapse of the housing market, the accompanying sub prime debacle and the credit crises has produced pain, for individuals and institutions. But how much does it hurt?

Dispatch from a border state: The immigration issue in Arizona

Harsh employer sanctions are scheduled to become law in Arizona on January 1, focusing a national spotlight on the state that the New York Times called a "striking laboratory" for immigration reform.

The art of negotiating with your boss — part one

You don't have to be a power broker juggling corporate mergers to need negotiation skills. Just about everybody must negotiate with a superior at some point, about a raise or an assignment, or even a new idea for a project.

IBM's extreme makeover: Big blue adapts to a changing marketplace

Once best known for making computers and selling them to corporations and government entities around the world, IBM refocused on technical support and professional services in the 1990s, in the process becoming the leading edge of a change that has swept manufacturing companies.

Xerox Global Services: The product is service

Xerox still makes copy machines, sells toner and fixes broken office equipment. But its fastest growing segment does not market a physical product.

Most accurate forecaster: Kinder, gentler economic outlook

Despite dire predictions that the price of oil, the recent credit crisis and the ailing housing market will bring the U.S. economy to its knees, one prominent economist has faith in its resilience. Dr. Ken Mayland, recipient of the 2007 Lawrence R.