Research

The dollar has been in sharp decline in recent months — the greenback is now worth less than the Canadian dollar, and against the euro, it has lost 60 percent of its value since 2001. A doomsday scenario has the U.S.

It looks like a recipe for a customer-service nightmare: A company offers a product that is inconsistent, the frontline employees are mostly part-timers who don't work directly for the organization, and many of the customers have been drinking alcohol.

Companies that attempt strategic change without considering organizational culture risk failure, according to management Professor Angelo Kinicki of the W. P. Carey School of Business. When culture is not aligned with strategy, he explains, culture wins every time.

Under pressure from activist investors, fast food restaurant chain Wendy's International has been exploring options, including selling off the whole company, as a way to unlock value for shareholders.

How much are we willing to pay today to reduce the ill effects of climate change in the future?

Chris Zane goes to work every day with a smile on his face, buoyed by his philosophy that "most of the population are good and sound and trustworthy people." Sound naïve? Perhaps. But Zane apparently knows what he's talking about.

The home-equity loan industry is crowded with competitors, making it tough for mortgage companies to hang onto market share — much less grow revenue, according to Brad Connor, president of Chase Home Equity, who recently spoke at the 18th Annual Compete Through Service Symposium, sponsored by the

As the debate over immigration has intensified in Arizona and across the country, the discussion has become louder, more heated and less civil.

The latest ASU-Repeat Sales Index suggests that the end of the slide for the beleaguered Phoenix metro real estate market may be in sight, but how close it looks depends on how you parse the numbers.

How does your organization make decisions? Thomas Davenport, a professor of Information Technology and Management at Babson College and author of "Competing on Analytics: The Science of Winning," has taken a systematic look at the way decisions are made.