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IT evolution: Why ERP systems face extinction

With any luck at all, there isn't a giant asteroid headed our way soon, but in the world of information technology, an extinction event may be on the horizon.

Do knowledge management incentives pay off?

When employees make up their minds that a knowledge management (KM) system is more trouble than it's worth, they simply stop using it. This decision affects the employer's bottom line and is a crucial factor in whether the big aspirations for a KM system pan out.

Naked Conversations: Why companies should jump on the blogging bandwagon

Robert Scoble and Shel Israel, the authors of "Naked Conversations: How Blogs Are Changing the Way Businesses Talk with Customers" are so passionate about the value of business blogging, they admit having toyed with the idea of titling their book "Blog or Die." Blogging, the authors insist, promises

Working it out: Stock-market players detect and reward smart outsourcing

Last year, some 28 percent of corporate managers surveyed told Evans Data, a market research firm, that their primary driver for outsourcing was cost cutting. You'd think saving money would catch the eye of Wall Street but, in fact, it doesn't.

The weakest link: Keeping your data secure in a collaborative business environment

Few companies operate independently in the Electronic Age, which means that the security vulnerability of every business partner -- outsourcer, client, whatever -- whose computer system has access to yours is a potential portal to your most sensitive data.

Loyalty programs: Mining for gold in a mountain of data

To customers, there's not much to loyalty programs; on the surface they're usually just a piece of plastic and a "Here's how much you saved" line at the bottom of a receipt. But experts at the W. P.

Miscellaneous is powerful: The new order of order

In the world of the miscellaneous, information isn't the important stuff; it's what happens between those bits and pieces that counts, according to David Weinberger.

A picture is worth a thousand numbers: Bringing data alive on the big screen

In our last issue, Ajay Vinze and Raghu Santanam, both information systems professors at the W. P. Carey School of Business, discussed how principles of supply chain management might be applied to public health emergencies.

Computing IT's give-and-take role in sustainability — part two

With about one billion computers currently in use, information technology rightfully owns some of the blame for the world's sustainability ills. The lifetime toll for a computer includes substantial resources for manufacture and delivery, then more energy consumed in home offices and companies.

Podcast: Innovation and challenges implementing collaborative environments

Increasingly companies are viewing technology not just as a way to get things done but also as a way to move forward.