Health care industry seeks 'green' alternatives to curtail its substantial waste stream

The health-care industry is beginning to adopt the principles of sustainable procurement — a "green" approach to purchasing which takes into account the efficient use of nonrenewable resources and the potential for recycling.

Performance management leadership: 'Blocking and tackling' of the CEO playing field

The study of "transformational leadership" has dominated leadership literature since the first wave of celebrity CEOs emerged into the limelight in the early 1990s.

Shareholder activists take bold steps to manage corporate behavior

In his research, Stuart Gillan, a visiting assistant professor of finance at the W. P. Carey School of Business, writes that some shareholders register their reaction to a company's performance by simply buying or selling stock.

ERP may fall short of evolving business process agility goals

Business-process agility is top-of-mind for many business and technology executives these days. But just what is it? Why do companies need it? How do they get it? And what role does technology play?

Teams cozy up to the fans with CRM's 'personalized marketing' strategy

Imagine a software strategy that allows an organization to combine the disparate data threads it collects about customers, then, using the Web and other technologies as well as non-technical methods, put the data to work to develop closer ties with customers.

Workplace relationships set the tone for job performance

Your workplace relationships with co-workers as well as bosses have a huge impact on how you view the organization, and whether you perceive your work as being worthwhile.

Details, details: Small survey errors may produce fallacies in research results

Businesses rely on research to gather data and process it into the knowledge needed to identify markets and satisfy customers. When exploring questions about attitudes, beliefs and other intangibles, researchers use Structural Equation Modeling (SEM) to analyze data.

'Know thyself' is the first step to successful knowledge management

Knowledge Management (KM) systems have provided companies with a tool that allows them to collect and provide access to the collective expertise of their employees. The appeal is obvious: Sharing experiences and lessons leads to efficiency and innovation.

Executive role models crucial in building ethical workplace culture

Building an ethical culture has become increasingly important for boards and CEOs, but the task is not as simple as instituting policies and procedures. Employees are looking for consistent role models, according to a researcher at the W. P. Carey School of Business.

Roles, not tasks, may be key to workplace performance measurement

At the most basic level, the performance of individuals allows organizations to realize their strategic goals. But what is performance?