Performance management leadership: 'Blocking and tackling' of the CEO playing field

The study of "transformational leadership" has dominated leadership literature since the first wave of celebrity CEOs emerged into the limelight in the early 1990s.

Shareholder activists take bold steps to manage corporate behavior

In his research, Stuart Gillan, a visiting assistant professor of finance at the W. P. Carey School of Business, writes that some shareholders register their reaction to a company's performance by simply buying or selling stock.

ERP may fall short of evolving business process agility goals

Business-process agility is top-of-mind for many business and technology executives these days. But just what is it? Why do companies need it? How do they get it? And what role does technology play?

Teams cozy up to the fans with CRM's 'personalized marketing' strategy

Imagine a software strategy that allows an organization to combine the disparate data threads it collects about customers, then, using the Web and other technologies as well as non-technical methods, put the data to work to develop closer ties with customers.

Workplace relationships set the tone for job performance

Your workplace relationships with co-workers as well as bosses have a huge impact on how you view the organization, and whether you perceive your work as being worthwhile.

'Know thyself' is the first step to successful knowledge management

Knowledge Management (KM) systems have provided companies with a tool that allows them to collect and provide access to the collective expertise of their employees. The appeal is obvious: Sharing experiences and lessons leads to efficiency and innovation.

Executive role models crucial in building ethical workplace culture

Building an ethical culture has become increasingly important for boards and CEOs, but the task is not as simple as instituting policies and procedures. Employees are looking for consistent role models, according to a researcher at the W. P. Carey School of Business.

Roles, not tasks, may be key to workplace performance measurement

At the most basic level, the performance of individuals allows organizations to realize their strategic goals. But what is performance?

Should business support 'grassroots lobbying' by employees?

It has long been the practice of business to employ lobbyists in an attempt to influence policy makers and regulators about such issues as environmental laws, trade policies and government spending programs.

At the end of the day, beneficiaries pay: Changing investment management firms can be costly

When an employee underperforms, supervisors must decide whether to fire that person or wait to see whether performance improves. In the balance are the transition costs of finding a replacement and getting that person up to speed mdash; costs could be saved if the original employee improves.