Arizona's most severe real estate downturn began in the late 1980s and stretched deeply into the next decade. At the abyss, home prices in the state had declined (on a repeat-sale basis) for a record 17 straight months.

Ruth McCartney's first true exposure to the needs of fans came while growing up around the McCartney clan. Stepsister of Sir Paul McCartney of the Beatles, Ruth earned her pocket money as a child helping her mother sort through Paul's fan mail.

Banner Health System saved $5 million and saw misdiagnosis claims from patient lawsuits drop 58 percent in just a year thanks to an insightful collaboration between hospitals and doctors determined to change the status quo.

Ask U.S. consumers about their satisfaction with the existing health care system, and up to 80 percent say major fixes or even a complete overhaul are overdue.

China is no stranger to revolution, so it's hardly surprising that the country's business leaders and academics are talking about an approaching service revolution that will transform the manufacturing behemoth into a leading global services provider.

The customer is king, an old service mantra says. But today a few industry leaders argue the employee, not the customer, is most important.

Your company's best corporate customer needs help. Earnings are down. You could help that company's revenues look rosier with a sham transaction. And, why wouldn't you? After all, it's not your company's financial statements you're sweetening.

The amount of money necessary to build adequate transportation infrastructure in Arizona in the next 25 years — between $253 billion and $311 billion — is larger than the bill to build water and wastewater, energy, and telecommunications infrastructure combined, according to a recent report commi

To many participants at the recent Digital Smart Services Leadership Summit hosted by Qualcomm in San Diego, the phrase "smart services" is digital by definition.

The Phoenix metro area housing market is closing on a record. And unlike the Olympics this has more to do with losing than winning. Back in the 1990 to 1991 years, during the last serious real estate recession that roiled Arizona, house prices on a 12-month basis declined for 17 straight months.