Research

Help! I think my mentor is giving me bad advice

As someone who has been both an entrepreneur and on a mission to progress through an organization, I have sought advice on frequent occasions from individuals I consider successful by multiple definitions.

Cracks appearing in real estate market

The drop in sales of luxury homes and in total dollars spent market wide from august to September hints that the fourth quarter of 2015 may not be as strong as the first three, according to the latest housing market report from the Center for Real Estate Theory and Practice.

Spin-offs can profit parent companies at a price to managers and employees

Merger mania and a bigger-is-better mentality largely rule the business world, but sometimes the exception — spin-offs — provide an alternate path to prosperity if the organization can weather the storms of such a radical change.

Customer rage costs $202 billion in repeat sales

Companies may be losing more customers than keeping them because of ineffective customer service efforts, according to the 2015 Customer Rage Survey.

Arizona economy in recovery — relatively

At long last, 2016 will be the year we can call the Arizona economy recovered, according to economists Lee McPheters and Elliott Pollack, who spoke at at the 52nd Annual ASU/JPMorgan Chase Economic Forecast Luncheon.

IT evolution: Why ERP systems face extinction

With any luck at all, there isn't a giant asteroid headed our way soon, but in the world of information technology, an extinction event may be on the horizon.

Interview: Developing middle management through executive education

Companies that retain their competitive edge have learned how to raise up leaders in the ranks of middle management who have the skills to drive corporate strategy.

Creative financing could hurt borrowers when housing market cools

Almost anyone can buy a home these days, thanks to specialty mortgages that lower the financial threshold for admission into the hot real estate market.

Selling services: A brave new world

Selling and providing services is not what it used to be. Thanks to an ultra-competitive B2B services market and an increase in the number of companies contracting core functions to outsourced providers, purchasing departments have reinvented their services buying process.