Service as innovation: China's coming service revolution
Soon, innovation in China will take the form of a move from a primarily manufacturing economy to a more service-oriented one, according to experts gathered at the Fourth Annual Executive Forum in Shanghai.
Shouldering triple responsibilities: Social responsibility in Chinese banking
Social responsibility is not just about handing out money, or establishing a charity or a fund, said Huaqing Wang, assistant chairman of the China Banking Regulatory Commission and director-general of the China Banking Regulatory Commission (CBRC), Shanghai office.
How to beat the devil's advocate and create an innovation culture
Nine simple words, "Let me just play Devil's Advocate for a minute," have torched many a fledgling concept, writes Tom Kelley, author of "The Ten Faces of Innovation." The Devil's Advocate is "the biggest innovation killer in America today." But Kelley has a remedy for the Devil's Advocate: the t
Following the money: What's really behind the slowdown in Mexican border arrests?
In the past year, the U.S. government took strong measures to seal the border with Mexico, and the U.S. Border Patrol is reporting that arrests are down 10 percent from last year. Advocates of tougher enforcement point to these facts and say that the crackdown is deterring would-be illegals.
A tale of two professions: Why you may know a hospitalist but not an RCT
Since their first appearance some 20 years ago, "hospitalists" — doctors who manage patient care during a hospital stay — have assumed an increasingly complex role in the healthcare system.
Podcast: Financial statements tell compelling stories about companies
Managers, markets, and the many players who must contract with a firm: all three groups need credible information about companies. The financial statement — which includes the income statement, balance sheet and statement of cash flows — tells a compelling story when read as a whole.
Predicting more and enjoying it less: How 'anticipated regret' takes the fun out
When people make predictions about certain events, their enjoyment in watching those events decreases, according to a recent study by W. P. Carey School marketing professors Naomi Mandel and Stephen Nowlis.
An in-depth look at the modern CPO
Today's Chief Purchasing Officers are well-paid, well-educated, and well on their way to finally earning CEO respect, according to a new report from the W. P. Carey School's CAPS Research.
Myth and misunderstanding in Arizona
How much do you know about the economy of your state or region? Does it matter if the general public understands their economy? Robert E.
Product contagion: How consumers' fear of cooties can cut into profits
Everyone needs garbage bags. Women need maxi-pads. Cat people need cat litter. And parents with babies buy diapers.