Research

The amount of money necessary to build adequate transportation infrastructure in Arizona in the next 25 years — between $253 billion and $311 billion — is larger than the bill to build water and wastewater, energy, and telecommunications infrastructure combined, according to a recent report commi

Your company's best corporate customer needs help. Earnings are down. You could help that company's revenues look rosier with a sham transaction. And, why wouldn't you? After all, it's not your company's financial statements you're sweetening.

President Bush has signed into law a housing package passed by Congress last week that authorizes the Treasury Department to spend federal funds to rescue Fannie Mae and Freddie Mac if necessary.

On his first trip to Ghana in September 2006, Mark Henderson traveled through countryside that was lush, but obscured with haze. Some of the haze was carried in by the Harmattan — a dry and dusty West African wind that blows in from the Sahara at that time of year.

Complex problems like global warming are difficult to solve because there are so many interests involved — most of them hidden agendas. Can we ever reasonably expect individuals and institutions to reconcile their self-interest with a widely acknowledged social or political objective?

China is no stranger to revolution, so it's hardly surprising that the country's business leaders and academics are talking about an approaching service revolution that will transform the manufacturing behemoth into a leading global services provider.

User communities, usually associated with technology products, help customers connect with each other and the brand. User communities are not just for computer products, however. An exceptional example of developing and sustaining an active, dynamic user community is Harley-Davidson Motorcycles.

While most companies agree on the importance of a loyal customer base, it remains an elusive goal. Many companies that track customer satisfaction quickly become frustrated and sometimes abandon loyalty efforts, according to Dr.

The customer is king, an old service mantra says. But today a few industry leaders argue the employee, not the customer, is most important.

It's important to understand the differences between cultures in order to succeed when doing business across cultural lines, said diversity and inclusion expert Christine French, speaking at the annual meeting of the National Association of Women Business Owners (NAWBO).