Research

Jeff Moorad: Performance-enhancing management for the Arizona Diamondbacks

The Arizona Diamondbacks are fresh from a season during which they led the National League in victories, racking up 90 on the way to winning the National League West Division title. The team, which debuted in 1998, won the World Series in its fourth season, but at a high cost.

Reaping the benefits of a big event

Super Bowl XLII represents an estimated $450 million in direct and ancillary revenues for businesses and entrepreneurs.

Starbucked: Background reading for a corporate reorganization

Coffee juggernaut Starbucks is facing new challenges in the American-style café business that it created around the globe. Competition is increasing; even McDonalds — where the ambience is not exactly Starbucks — is adding the job title "barista" to its stores.

Environmental squeeze prompts utilities to change tune

Electric utilities are in the business of selling electrons. The more they sell, the more they earn. But today, a whirlwind of forces is sweeping electron sellers into counterintuitive activities such as promoting conservation and offering rate structures designed to cut peak consumption.

The art of negotiating with your boss — part two

One of the most difficult tasks for a worker is negotiating with a boss.

New attitudes, technology paint a brighter future for videoconferencing

Videoconferencing has been touted as a practical, here-today technology that can save companies from having to fly employees all over. But despite its practicality, adoption of this technology has been minimal.

Doctors who care for the poor: Paying the hidden cost of Medicaid

A groundbreaking study has finally put a dollar figure on a previously unanswered question: how much do physicians' practices, due to government regulation, pay to ensure their poorest patients get the right prescription drugs?

The new hiring standard: Adaptability

Most assessments of employability focus on traditional models that consider skills, work experience, education and personality traits. But today more than ever, organizations need employees who can adapt and are comfortable doing so.

More than just a game: The impact of a big event

At kickoff time on February 3, Phoenix will be the focus of attention for some 90 million sports fans worldwide. The 75,000 lucky ticket holders and the thousands more who visit with them will give the metropolitan area an economic shot in the arm.

Political, economic winds buffet America's 'golden door'

Immigration has been controversial throughout American history. Roger Daniels' book "Guarding the Golden Door" is a scholarly yet eminently readable account of U.S. immigration policy.