Martin Luther King Jr.: A leader to inspire businesses
Martin Luther King Jr. was many things: minister, activist, civil rights leader, speaker extraordinaire, and winner of the Nobel Peace Prize. But few would see him as a great model for business leaders.
Organic is awesome, unless you’re on welfare
If you buy products that benefit society, it’s a good thing, right? Yes, and no. That is, people don’t necessarily see it that way.
Stuck on hold? The worst offenders include Apple, Amazon, airlines
Attention customer service: Quality care post-sale is crucial if you want our business in the future.
That ugly sweater you returned? It might not go where you think
There have been reports about retailers destroying returned, unworn merchandise. Others send it to third-party liquidators or donate or recycle it. More and more, returned products are sold at online auctions.
How insecure workers hurt companies
Businesses should take note of new research by Assistant Professor of Management Ned Wellman that finds workers who feel insecure are more likely to do bad things that hurt the bottom line.
Outstanding Graduating Senior: Juan Pablo Forno
Outstanding Graduating Senior Juan Pablo Forno reflects on his time at Arizona State University, and where his W. P. Carey degree will take him.
Turning health care data into wise decisions
The next step for health care is to turn big data into actionable information, according to Professor of Supply Chain Management Eugene Schneller.
'Best-seller' label guides online gift purchases
Online retailers have an opportunity to persuade hesitant shoppers to click "buy" this holiday season, according to new research by a marketing professor.
Medical devices become safer thanks to barcodes
Supply Chain Management Professor Eugene Schneller examines the immediate and long-term effects of technological asset tracking in the health care industry.
Is the media partly to blame for the CEO gender gap?
The press predominantly criticizes the choice to hire female CEOs, point fingers at them when there's a crisis, and report on their personal life.