Research

Group buy-in: How the urge to fit in sways purchase satisfaction

Corporations utilize multi-person buying committees to be sure that high-ticket decisions are based on broad input and merit.

Coming soon from a utility near you: More power to the people

For the past 10 years, the electric utility industry has focused on competition and restructuring.

Supply base complexity: Finding the right balance

Finding the optimal number of suppliers to form your supply base is not easy — nor is it the only factor buying companies must juggle in order to manage their suppliers effectively.

Is your company ready to blog?

A well-executed business blog is a 24-hour opportunity to interact with customers, impress Wall Street, spark business-to-business opportunities, track industry trends, spot brand deterioration and spook competitors, all maintained at a low-rent cyber address. Does your company have one?

Wanted: Internet logistics expertise

Online retailers seek logistics service providers offering high-quality supply chain management knowledge. But new research by supply chain management professor Elliot Rabinovich shows retailers need to look before they leap into a contract with a provider.

Merge right: Avoiding the clash of corporate cultures

As companies adopt a strategy of growth via brand acquisition it becomes increasingly important to understand the corporate cultures — the core values, ways and beliefs, business principles and traditions — of the new members of the family.

Darwinian manager vs. GEO leader: Winning tactics of the gifted boss

What kind of boss are you? Consultant and author Dale Dauten proposes a new model guaranteed to boost performance exponentially while moving the company dynamic beyond traditional hierarchies.

Customer service and the purpose-driven organization

Indifferent employees alienate shoppers, run off clients and botch deals with a shoulder-shrug. They don't care, and that message acts like static on a bad telephone connection, canceling out any lucrative communication. How to turn that attitude around?

Developing a globally competitive economy: Challenges and opportunities

As Arizona strives to find and maintain a place in the global economy, it faces many of the same challenges as the nation.

Oil company consolidation and the price of gasoline: Studying the studies

Elizabeth M. Bailey, clinical assistant professor of economics at the W. P. Carey School of Business, has been studying the debate over oil industry consolidation and prices.