Strict new ethics rules governing lobbying interactions with members of Congress make it more crucial than ever for businesses to diversify their influence-building strategies.

A recent study tracked investor reaction to more than 50,000 reports issued by 2,794 analysts between 1993 and 1999. While the data show that both large and small investors react to analyst counsel, the larger — and presumably more sophisticated — traders tend to make more money doing so.

Strategies for recovering from service failures can have a dramatic impact on profitability, according to research conducted at the W. P. Carey School of Business. That's because most business profit comes from keeping current customers satisfied, not from developing new accounts.

Cell phones, PDAs and laptop computers are the "Trojan Horses" of the modern world. Carried home or on vacation, they transport work from the office through the walls of our personal lives.

Your employees may be satisfied with their office duties, co-workers, immediate supervisors, and even their paychecks. But, that doesn't necessarily mean they're happy enough to stay on the job.

Despite higher gas prices, American consumers have not backed off their demand for gas, apparently preferring to cut back consumption in other areas. Average U.S.

The first anniversary of the disaster wrought by hurricanes Katrina and Rita, which destroyed more than 400,000 homes in New Orleans and along Mississippi's Gulf coast, raises questions about how an area's housing market recovers from disaster — and about the wisdom of locating housing along hist

Workplaces are the setting for sitcoms and cartoons for good reason — they are networks of imperfect human relationships that provide plenty of material to comedy writers.

The corporate failures of Enron, WorldCom, HealthSouth and Tyco were separate tragedies, but they share a common theme: ethical breakdown that started at the top and permeated the organizations.

Manufacturers have learned to work closely with their suppliers to decrease costs and reduce time to market, but focusing on buyer-supplier relationships may no longer be enough to achieve competitive advantage.