Meeting software: Strategic value beyond time and space

Convenience and cost-savings are powerful incentives for companies to use technology as a way of convening meetings, and they do so knowing that an electronically-mediated session will be different from a face-to-face meeting.

Health care transparency: Just what the doctor ordered

How do you know which hospitals are doing the best job? Patients, insurers and employers all have a stake in the answer to this question, but up until now factual information on hospital and nursing home performance has been scanty, and what is out there is based on differing criteria.

What is small business? Unraveling the numbers

What is small business? According to the Small Business Administration's size standards, an enterprise may still be considered "small" if it employs as many as 1,500 people with revenues up to $32.5 million.

The new CIO: Chief of the information supply chain

Thin client technology and the Java card have enabled business to create a data-centric world with a mobile workforce. The creative possibilities in this environment are boundless, but freedom from the office comes with increased risk.

The two faces of entrepreneurship part two: Innovative entrepreneurs bring new wealth to the economy

All entrepreneurship is not the same. Innovative entrepreneurs create and commercialize new products, services and business practices, in contrast to the replicative entrepreneurs — those who open businesses that support a growing population, such as restaurants and dry cleaners.

The evolving science of services

The W. P. Carey School, through its pioneering Center for Services Leadership, has been at the leading edge of research concerning the services sector, which now accounts for 75 to 80 percent of the U.S. economy.

Group buy-in: How the urge to fit in sways purchase satisfaction

Corporations utilize multi-person buying committees to be sure that high-ticket decisions are based on broad input and merit.

Back to the 80s: Are we in for a real estate repeat?

The amenities of desert living have long brought a strong inflow of new residents to Arizona, which is good for the real estate market but bad for institutional memory: Those who have not lived very long in the Grand Canyon State might not know about the great real estate downturn of the late 198

What is the information supply chain?

Like a physical supply chain, an information supply chain (ISC) is comprised of the organizations that connect with each other to produce a desired end — product or service — for a user.

Surprising jump in tax revenues: Will it last?

Recent estimates of the United States' federal budget deficit just keep getting better.