Scalping goes upscale: The secondary ticket market's online revolution
The Internet has revolutionized ticket scalping, turning it into an electronic extension of the box office, driven by sleek advances in computer hardware and software and by a spate of clever, aggressive online ticketing companies.
Podcast: What information is used to determine stock price?
A company's financial statements play a critical part in how its share prices fare in the markets. But financial statements aren't the only sources of information markets use to determine the valuation of a company.
Service as innovation: China's coming service revolution
Soon, innovation in China will take the form of a move from a primarily manufacturing economy to a more service-oriented one, according to experts gathered at the Fourth Annual Executive Forum in Shanghai.
Following the money: What's really behind the slowdown in Mexican border arrests?
In the past year, the U.S. government took strong measures to seal the border with Mexico, and the U.S. Border Patrol is reporting that arrests are down 10 percent from last year. Advocates of tougher enforcement point to these facts and say that the crackdown is deterring would-be illegals.
A tale of two professions: Why you may know a hospitalist but not an RCT
Since their first appearance some 20 years ago, "hospitalists" — doctors who manage patient care during a hospital stay — have assumed an increasingly complex role in the healthcare system.
Podcast: Financial statements tell compelling stories about companies
Managers, markets, and the many players who must contract with a firm: all three groups need credible information about companies. The financial statement — which includes the income statement, balance sheet and statement of cash flows — tells a compelling story when read as a whole.
The neglected moneymaker: Customer retention
A lot of companies focus on competition, innovation and cost-cutting to drive cash flow. But according to Ruth Bolton, marketing professor at the W. P. Carey School of Business, successful firms understand that cash flow is derived from customers.
Attitude adjustment: Judges' views of auditors take a dive
The attitudes judges hold toward auditors have eroded since the accounting debacles of Enron, WorldCom and others earlier in the decade. Not only do judges have lesser views of auditors, they also have conflicting views with auditors.
Podcast: The tangled web of illegal immigration — what do we really know?
The ascent of a Democratic majority in Congress shifts the balance in the debate on illegal immigration. Voices on both sides quote numbers to prove their points, but as decision makers formulate policy, it's important to separate myth from reality.
The gentle science of persuasion, part six: Scarcity
In the digital age, more information is available to more people than ever before. But not all the information. Truly unique and rare information — a hot stock tip, for instance, or a warning of an impending market shift — remains a near-priceless commodity.