Nobody likes being known as a liar or as wishy-washy or erratic. So, when people make public commitments or promises, they will almost always want to back up those words with action. They have little choice: For reputation’s sake, they must do so.

Although single-physician practices still are dominant in the United States, multi-physician practices tend to provide better care for people who suffer heart attacks.

The ascent of a Democratic majority in Congress shifts the balance in the debate on illegal immigration. Voices on both sides quote numbers to prove their points, but as decision makers formulate policy, it's important to separate myth from reality.

When it comes to the economic outlook for 2007, Nobel Laureate and W. P. Carey School professor of economics Edward Prescott is optimistic.

Would your customers say that the services they received from your company are the services they expected to get? If not, then your company may suffer from a services quality gap.

In an ideal world, consumers' choices in relation to the incremental costs of producing goods and services would dictate what gets produced, and at what price. Choices should tell us about preferences.

While many scientists applaud former Vice President Al Gore and his documentary, "An Inconvenient Truth," some scientists have said that the film exaggerates the nature of environmental problems and/or makes conclusions that the science doesn't uphold.

With tax returns due on April 16, we get an extra day to file this year.

Enterprise resource planning (ERP) systems have a growing reputation for being big, slow, pricey and just about impossible to change once they're installed. Those aren't exactly promising survival traits in competitive environs that demand IT agility.

Research co-authored by marketing Professor Rajiv K. Sinha of the W. P. Carey School of Business shows that the later in life people start smoking, the more likely they are to quit. And, the longer people wait to light up, the more likely it is that they never will smoke at all.