News

Enraged shoppers are seeking 'revenge' on companies as customer service satisfaction erodes

ASU 'customer rage' survey shows that 9% of customers took 'revenge' in the past year, up from 3%.

If you'd put $1,000 into Apple stock 20 years ago, here's what you'd have today

A study from an ASU finance expert shows Apple stock created over $2 trillion in shareholder wealth over 30 years.

Tech Tuesday: Infrastructure modernization in federal, state, and local governments

An accounting expert discusses the archaic technology and obsolete programming language used by the IRS.

Historic National Customer Rage Survey

Record level of product and service problems incite surly customers to yell more and seek revenge for their hassles

As customer problems hit a record high, more people seek 'revenge'

The latest ASU 'customer rage' survey shows consumers are increasingly encountering problems.

Managing five unintended consequences of autonomous trucks

Technology is only one factor in getting self-driving vehicles on the road, say supply chain experts.

ASU students sound off on student loan forgiveness as SCOTUS decides its fate

Higher cost of college is result of taxpayer decisions, says expert economist.

Building supply chain resilience

How an ASU report on Arizona's health care system can help the entire U.S. health care supply chain.

Baseball's back! Cactus League expects full crowds, significant economic impact with 2023 spring training

The league hopes for a rebound of the economic impact that ASU researchers say pre-pandemic seasons generated for the state.

What to expect at 2023 Arizona spring training

ASU researchers say the 2018 spring season had an almost $650 million economic impact on Arizona.