Venting about boss? Research says choose co-workers carefully
Research by Assistant Professor Michael Baer reveals complaining about your boss might seem harmless, but the company that you keep may have a detrimental effect.
Feeling like the Grinch? 'Customer rage' is real
As the holiday shopping season continues, a new survey shows just how unsatisfied Americans are with the products and services we buy.
8 ways your inner narcissist leads you to poor shopping decisions
Don't fall for deceptive ads to soothe your self-esteem. Instead, learn advertisers' tricks and avoid them with these tips.
Proposed north-central Phoenix luxury apartments spark neighborhood clasC
A well-known, Atlanta-based developer wants to build a 245-unit complex that strays from the low-density character of the area, and the majority of nearby homeowners are against it.
Arizona job and population growth slow but steady in 2018
W. P. Carey economist Lee McPheters said at the 54th Annual Economic Forecast Luncheon that the state must invest in infrastructure to support the expansion.
Top takeaways from the 2017 Customer Rage Study
The latest survey found consumer problems are up and corporate complaint-handling improved.
New theory on why SEC workers are such winning stock traders
In a new report that echoes past findings, Associate Professor of Accountancy Roger White and his co-author observed that commission employees regularly pick better times to sell shares than everyone else in the market.
Customer service is the real disruption in used-car sales, Carvana CEO says
Attention-grabbing 'car vending machines' save money and drive interest, Ernie Garcia III said at the Economic Club of Phoenix Luncheon hosted by the W. P. Carey School of Business on Nov. 1, 2017.
Uber pushed the limits of the law. Now comes the reckoning
The ride-sharing giant has enjoyed an unconventional and nonstop rise to the top. Now it's being probed by the Department of Justice for several illegal activities. Professor Emeritus Marianne Jennings offers her insight on how the company sunk to this point.
Taming the Big Data monster
Professor of Supply Chain Management Dale Rogers discusses the findings of his new research on Big Data analytics at the CSCMP Edge conference.